Terms of Service

Last Updated: 26 May 2018

Updated for GDPR: 18 May 2018

1. Terms

By accessing the website at https://authbase.co, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Authbase's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Authbase's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Authbase at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Authbase's website are provided on an 'as is' basis. Authbase makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Authbase does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Authbase or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Authbase's website, even if Authbase or a Authbase authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Authbase website could include technical, typographical, or photographic errors. Authbase does not warrant that any of the materials on its website are accurate, complete or current. Authbase may make changes to the materials contained on its website at any time without notice. However Authbase does not make any commitment to update the materials.

6. Links

Authbase has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Authbase of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Authbase may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Northamptonshire, England, UK and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Cookies

Authbase uses cookies when you use the site. By using Authbase, you agree to such cookies being stored in your browser. We use them in order to:

  1. keep you logged in to your Authbase account.
  2. remember your session when using Authpush.

Google Analytics is also present on Authbase.

You can learn more about cookies at https://cookiesandyou.com. Cookies & you are not affiliated with Authbase.

10. Registration

By registering on Authbase, you agree to the above terms and the below Privacy Policy. You also agree that, if you are under 16, you have received permission from your applicable guardian to create an Authbase account. You may not register for an Authbase account if you are under 13 years of age. If we find that you have created an account underage, we will promptly delete it.

Privacy Policy

In this privacy policy, Authbase refer to you as ("you" or "customer") and Authbase as ("us" or "we"). Our products will be called our ("services" or "products").

Privacy is important. We need our privacy, and you need yours. That's why we try to collect as little data as we can when you use Authbase. Here's a breakdown of what data we collect when you use our services:

  • Authbase / Authlogin
    • Username
    • Email
    • Password (hashed and salted using bCrypt), never stored in plaintext
    • A Local ID (generated by Authbase) of the current device you're using
    • The date you created your account
    • The date you last used your account
    • Optional Details
      • Full Name
      • Bio
      • Profile Picture
  • Authpush
    • Full Name
    • Email Address
    • Push Notifications sent to your device through Authpush
    • APNS/Firebase Device Token

Our data is stored on our own private MongoDB instance, hosted on a DigitalOcean droplet, secured by industry-grade protection.

Your data is only shared through Authlogin apps that you have authorized manually, for example, when you click "Authorize (appName)" on an Authlogin window.

Users using Authlogin may have the following data being controlled by an external data controller:

  • your username;
  • the date you joined Authbase;
  • * your name;
  • * your bio;
  • * your profile picture;
  • and your verified status.

* = information is given only if the user has chosen to add it to their Authbase account.

Your name, bio and profile picture are optional fields that you provide to us in the 'Settings' page.

We need to gather this data to provide you a better experience on Authbase. For example, we collect your full name to address you formally in emails.

We used industry-grade protection when it comes to storing your data. We use a variety of layers when it comes down to accessing the database directly. We don't allow remote connections to directly to our database except from our main offices in England, GB.

Our staff has been trained to handle your data responsibly. Staff at Authbase will have access to their necessary data that their job requires.

We report data breaches to the local authority within 72 hours of discovery. We will also inform you of a data breach as soon as we have all the necessary information

Requesting your Data

At any time, you may request all data we have on you from your Authbase account. Email us below with a clear subject and body and we'll respond in 24-48 hours.

Email: [email protected].

Updating your data can be done through the Settings panel of your account, usually found at https://authbase.co/settings, if you're logged in. Any data that can't be updated here can be updated by contacting our email, [email protected].

We automatically delete data that our system thinks is not needed after a 30-day period, such as password resets and email verification codes.

If you wish to delete your account, you can visit https://authbase.co/delete-account while logged in with the account you'd like to delete to delete your account. In the event that you want us to cease processing your data, this is the appropriate route to take.

Third-Party Services

We use a range of third-party services when you use Authbase to provide you the best experiance possible. By using Authbase, you agree to our use of third-party services. You may have limited data shared with these services.

  • SendGrid
    • Description: "SendGrid is a Denver, Colorado-based customer communication platform for transactional and marketing email."
    • Used for sending emails such as password resets and reciepts.
    • Data Shared: Email address. Any emails we send to you.
    • SendGrid's Privacy Policy
  • Stripe
    • Description: "Stripe is a technology company. Its software allows individuals and businesses to receive payments over the Internet. Stripe provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems."
    • Used for payments. We never see your card details.
    • Data Shared: Description of payment (e.g. 1 x Authbase App Slot). Payment details entered on https://authbase.co.
    • Stripe's Privacy Policy
  • Google Analytics
    • Description: "Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic."
    • Used for tracking users only on our site. You won't be tracked anywhere else.
    • Data Shared: URLs on Authbase visited. Can include App IDs or Pseudonym IDs.
    • Google Analytics Privacy Policy
  • DigitalOcean
    • Description: "DigitalOcean, Inc. is an American cloud infrastructure provider headquartered in New York City with data centers worldwide."
    • Used for hosting the primary Authbase server and database.
    • Data Shared: No user data is shared with DigitalOcean, although it user data is stored on DigitalOcean's servers.
    • DigitalOcean's Privacy Policy
  • Cloudflare
    • Description: "Cloudflare, Inc. is a U.S. company that provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services, sitting between the visitor and the Cloudflare user's hosting provider, acting as a reverse proxy for websites."
    • Used for protecting Authbase's servers from DDOS attacks. Also used for caching to make the site faster.
    • Data Shared: No data is shared with Cloudflare, apart from URLs visited and some pages information for caching.
  • Drift
    • Description: "Drift is the new way businesses buy from businesses."
    • Used for providing a live chat support service on Authbase.
    • Data Shared: URL of current page and IP address.

We will inform you of changes to this privacy policy, through desktop and email notifications.


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